Technology Trumps Deadlines

One of the nation’s leading litigation support firms was in the middle of underwriting more than 25,000 files when they ran into an all too common and costly issue: new stipulations accompanied with a tight deadline.

Still needing to process the original stipulations, the firm was left with three choices: hire more underwriters, pay overtime or risk not meeting court’s deadline. Spending more time and money were not attractive options.

Array has increased the efficiency of the firm’s underwriting process by more than 25% on every subsequent project.

That’s when they contacted Array. Array’s patented document indexing solution organized the 25,000 files and indexed to the new stipulations. Array then automated the tedious, time-intensive parts of the underwriting process, allowing the underwriters to focus their efforts on analysis and meet the court’s deadline – without additional labor. Every time the court adds a new stipulation, Array finds the missing data, saving the firm hundreds of hours, headaches and human error.

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